Description
Experience takes expertise, and this training proves it! The “Customer Experience Starter Kit” offers a streamlined approach to satisfaction, focusing on feedback, tools, and community to help you thrive with simplicity. This program educates you on service basics with tools for seamless progress.
Format:
• Video Masterclasses: Learn traveler satisfaction, feedback workflows, and tool use.
• Experience Drills: Practice exercises to enhance your skills.
• Motivational Audio Insights: Stay motivated with daily wisdom from travel experts.
Duration:
• 10 Weeks – 3 sessions per week (60-75 minutes per session).
What You’ll Learn:
• Traveler Satisfaction: Manage customer needs efficiently.
• Feedback Workflows: Understand improvement processes.
• Tool Efficiency: Use service tools proficiently.
• Travel Community: Build a supportive network.
Target Audience:
• Agents interested in customer service without deep expertise.


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